Shipping & Returns

At HausMob 2025, we aim to make your shopping experience smooth, fast, and hassle-free. Here’s everything you need to know about shipping, delivery, and returns.

Shipping Information

Order Processing

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• During high-demand periods, processing may take slightly longer.

Delivery Options & Estimated Times

• International shipping is available. Please note that customs duties, taxes, or fees may apply and are the responsibility of the customer.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Track your package online anytime using the carrier’s tracking portal.

Lost or Damaged Packages

• If your package is lost or damaged during transit, contact us within 7 days of the expected delivery.

• We will work with the carrier to resolve the issue and may provide a replacement or refund.

Returns & Refunds

Return Policy

• Returns are accepted within 14 days of delivery.

• Items must be unused, in original condition, and in original packaging.

• To initiate a return, contact us at [Insert Email] with your order number and reason for return.

Exchanges

• Exchanges are available for defective or incorrect items.

• Once we receive your returned item, we will process the exchange as quickly as possible.

Refunds

• Refunds are issued to the original payment method once the returned item is received and inspected.

• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Additional Notes

• We recommend keeping the order confirmation and tracking information until your purchase is complete and satisfactory.

• Certain items may be non-returnable due to hygiene or safety reasons (please check individual product descriptions).